Privacy Policy

1. Who We Are

Our services are operated by WorkTick, headquartered in Norwich, United Kingdom, with servers located in Germany. We are committed to complying with the General Data Protection Regulation (GDPR) and the Children's Online Privacy Protection Act (COPPA).

2. Information We Collect

• First Name
• Email Address
• Physical Address

We also collect technical data through cookies and analytics tools, such as:

• Browser type and version
• IP address
• Pages visited and time spent
• Referring/exit pages

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent (Art. 6(1)(a) GDPR)
• Contractual necessity (Art. 6(1)(b) GDPR)
• Legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR)

4. COPPA Compliance

We do not knowingly collect personal information from children under 13 without verifiable parental consent. Contact us at [email protected] if you believe a child has submitted personal information.

5. How We Use Your Information

• Provide and maintain our services
• Process transactions and send confirmations
• Respond to inquiries and support
• Improve and personalize the user experience
• Send administrative communications
• Analyze usage via Google Analytics and Tag Manager

6. Payments via Stripe

We support online payments, which are securely handled by our payment partner Stripe. We do not store or process your payment details directly. Please refer to Stripe's Privacy Policy for more information.

7. Cookies and Tracking Technologies

We use:

• A required session/authentication cookie
• Google Analytics and Tag Manager

Manage cookies in your browser settings. Learn more at Google's partner policy.

8. Data Storage and Retention

Your data is securely stored on servers in Germany. We retain data only as necessary or as required by law.

9. Sharing Your Information

• Trusted service providers (e.g., Google, Stripe)
• Government authorities when required by law
• Business transfers (e.g., merger, acquisition)

10. Your Rights (GDPR)

• Access, correct, or delete your data
• Withdraw consent
• Object to or restrict processing
• Data portability

Contact [email protected] to exercise your rights.

11. Security Measures

We use technical and organizational safeguards to protect your data against unauthorized access and breaches.

12. International Transfers

If we transfer data outside the EU, we ensure appropriate safeguards, including Standard Contractual Clauses.

13. Changes to This Policy

We may update this Privacy Policy. Significant changes will be communicated via email or prominently on our site.